Returns and Refunds

Last updated May 27, 2026

If something is wrong with your AimBox order, contact us and we will help make it right.

Email customerservice@aimboxshop.com with your order number, the reason for the return, and photos if the product arrived damaged.

Returned products should be in reasonable condition with included parts unless the issue is damage or defect.

Approved refunds are issued back to the original payment method. Bank and card processing times may vary.

If your package arrives damaged or incomplete, contact us promptly so we can review the issue and help with a replacement or refund.